Personal Branding Opinion: You Are a Brand

Personal Branding, Are You An Advocate?

A recent tweet from @KeithBDixon noted that the contents of Chapter 2 of my book was in direct conflict with Sheryl Sandberg’s opinion. This post explains why we have differing opinions on personal branding. (Thank you Keith for posting and responding to my question about your post.)

Like, Follow, Share tweet about personal branding

In Brian Clark’s article on TheNextWeb.com, he reports that Sheryl Sandberg does not think she has a brand, and that she believes she is only using her voice.  I beg to differ. I believe that the fact that she is a household name, whether Sheryl Sanberg article on personal brandingshe likes it or not, means she has a brand.

And here’s why: Personal branding is about reputation. Your personal brand is a way for us to determine whether or not you are someone we can trust.

Your customers define your brand.

A brand is something bestowed on a product, idea or person by the audience bestowing it. Just like beauty is in the eye of the beholder, so brand recall, brand loyalty and brand trust comes from the customers of the brand. Nike isn’t Nike because of the marketing it does or how it is packaged. It is a brand because over time it has become something people understand to have a specific meaning and with that meaning comes a level of trust.

 

Building a brand comes from providing something that the audience can feel, align with and rally around. The fact that Nike is much more famous than Inov-8 doesn’t mean that Inov-8 is not a brand. All other things being equal, Nike has just been around for longer and has earned more money to promote itself (aka brand) with, but customers still give the brand it’s voice.

 

Think about this statement for a minute:

You are who you are in the listening.

 

You are no-one if all you do is sit in your living room never communicating with anyone. Do you want to be known or unknown? Do you want to be famous or infamous? When you start talking to people, sharing yourself via social channels, traditional media outlets, writing books, speaking publicly, you are building a reputation and a brand around who you are so that people can figure out if you are the right person for them to hire, friend, partner with, marry, look up to, date, and refer to others. Whenever you are in the media whether it is social or traditional, you are building your personal brand.

 

We buy or don’t buy from Patagonia because we believe in the quality of the product and the ideals and philosophies upon which the company stands. We support the company and give money in exchange for goods because we believe we are getting something we want from a brand we trust. And just as brands are built by customers, voices are built by listeners. If no-one is listening, you have no voice. If everyone is listening, you have a voice and you become a spokesperson for whatever venture you are currently on whether it is Facebook, feminism or your own personal story.

 

It’s about building trust.

 

Building a personal brand may not be something that Sheryl feels she is doing, but it’s something she has been doing all her life. By telling her story in Lean In, by sharing the loss of her husband so openly on Facebook, she opened her heart to the public and let us know more about her. That is trust building. That’s what she means when she talks about being authentic and sharing her voice. She absolutely has a voice and moreover, she has a brand. She just doesn’t know it, because she doesn’t feel like she has put in any effort, i.e. money to build it, but oh she so has. The more famous you become, the bigger your voice is. That’s because people recognize you as a brand.

 

We consumers form ideas about who you are, when we hear or read your name.

 

We listen to Sheryl Sandberg because she has built our trust through the number of people she has been able to acquire as followers and fans. Unfortunately those who have the biggest voices are also those who have the biggest reputations. And just like product brands who we associate thoughts with before hearing any more than their brand name, so personal brands have the same effect.

So, whether you read Sheryl Sandberg, Mark Zuckerberg, Steve Jobs, Bill Gates, Ben Parr, Sophie-Charlotte Moatti, Neil Patel, Danny Sullivan, Rand Fishkin, Avinash Kaushik, Seth Godin or your own name here, [insert name here], each of us known by our history, what we have contributed, said, posted, experienced and accomplished. Your personal branding is about how many people have seen or heard about those accomplishments and experiences.

 

Today more than ever, in a world of countless opportunities to have a voice, and how you shape your personal brand matters. Your reputation precedes you. You are a brand.

Repurposing Content Across Different Platforms

An Excerpt from: Like Follow Share: Awesome Actionable Social Media Marketing to Maximize Your Online Potential

11.4 Repurposing Content and Material Across Platforms

Like Follow Share: Awesome Actionable Social Media Marketing to Maximize Your Online PotentialSocial media has brought about truly significant changes in the way we produce and receive information. A piece of news that in the past might have been distributed as one unit, in one specific way, can now be posted as four or five separate bits of content. For example, 25 years ago, a company might have written a single press release to announce the launch of a new product. Today you could write a detailed blog post about your new product, or even several posts if you wanted to provide the story of its development, list its technical features, interview the designer, and explain how to use it. Then you could tweet brief announcements about the launch party the day before, and the day of.

Post photos of the new product on Instagram, along with a link back to your blog or webpage. Make a behind-the-scenes video before the product’s launch, and afterwards make a video demonstrating how to use it. Post that video on YouTube and on your company’s Facebook page. Make a cool infographic with some details about the item or your company, or even about similar products and post it on Pinterest. Update your company’s LinkedIn profile or add a Spotlight page to provide more information to your professional network, or even post it on LinkedIn from your personal profile since LinkedIn now offers longer posting capabilities.

While this might seem like overkill, remember that all of your customers or potential customers will not be following you on every form of social media. Even if they were, people generally only see a fraction of all the content that is posted because of the way their news feeds are structured. For example, an individual person might follow your company on Facebook, Twitter, and Instagram, but they haven’t logged in to Instagram since last July and they have 750 friends on Facebook so your post got lost in the noise. That means that they only actually saw your tweet!

Furthermore, you will not be posting exactly the same content on each page – Instagram has a photo, while your blog has an article. The content will be adjusted, customized to reflect the culture of different social media sites. Producing different content is not only a cheap way to extend your marketing; it’s an essential tool for reaching your audience. Remember that people have different learning styles as well as different levels of interest and understanding about your product. While some people would prefer to read, others like videos. For someone who is only tangentially interested in your product, a tweet might be all they need or want to know, but an industry insider will be eager to read all of the in-depth details. You can actually help the public and the media understand your product better by providing materials and information in a variety of formats to meet their needs.

Blog as Social Media Marketing Hub - Repurposing Content

For repurposing content: your blog is the center, or hub and all other networks can be used to share content from the blog and also point back to the blog. © 2015 Suse Barnes

Another way to create fresh content is to ‘spin’ popular or detailed topics into multiple posts. Take one key concept or piece of information and write about it from a variety of different perspectives, or as a series. For example, I could take one topic, vegetarian cooking, and write “Vegetarian Cooking for Beginners,” “Top 5 Tips for Vegetarian Meals” “Video: How to Make Vegetarian Lasagna” and “The Vegetarian Revolution”…and so on. This level of detail can be attractive to people who are hunting for quite specific advice.

If you are short on time and resources, you will definitely need to make the most of the content you have created. Here are just a few of many repurposing content shortcuts that anyone can use. Start by choosing a solid piece of content, perhaps your “evergreen” content, or just one that got a lot of likes or has really great information. Then, create an outline or list of the main points and share it on social media. Or, find a great one-line quote from the text or an interview and use it to create a word-image to post on Instagram. Alternately, you could tweet a great quote from the article, with a link back to the original post. Combine some statistics or data from a blog post with an image and post it on Facebook, or create an infographic to post on Pinterest.

Your turn: What have you found to be most beneficial when sharing content on social networks? Do you share the same content on all networks? Or do you repurpose or spin the content to best meet the needs of each visitor on each different social platform?

3 Ways to Rule Twitter: Tips for Better Engagement

We recently discussed the latest Twitter profile updates and how to use them to your advantage. Now that you’re creating banner images and pinning tweets with the best of them, let’s dig a little deeper. According to Twitter Brand Partner Alex Ticas, Twitter has 255 million active users. Ticas also states that there are 1 billion tweets (yes, *billion*!) every two days. That’s pretty incredible. This doesn’t mean you can’t rule Twitter! You’ll just have to work a little harder to cut through the noise.

Here are 3 great ways:

1. Choosy tweeters choose GIFs.

Those often-hilarious moving images you see across the internet are called animated GIFs (Graphics Interchange Format). They were introduced by CompuServe in the late 1980s but have had a recent resurgence in popularity.

cat animated gif

This summer, Twitter announced that the platform now supports animated GIFs. Now you can delight your followers with short animated images of fluffy animals or your latest products or sale items. As with all other image-related marketing, the possibilities are endless.

Fun fact: did you know that GIF’s pronunciation deliberately echos the famous peanut butter brand JIF? CompuServe employees used to say that “choosy developers choose GIF” as a nod to the peanut butter brand’s slogan.

 

2. Embed photos.

Rule Twitter

If you aren’t attaching images to your tweets yet, now is the time to start! This is a great way to attract more views for your tweets, so reserve this feature for your most important messages. On Twitter, click the camera icon when composing a tweet to add your image. Hootsuite now offers the option to post images via pic.twitter.com as well so that your images will show in native Twitter feeds even if you aren’t posting directly from the Twitter platform.

Social Media Examiner offers a great article on how to prepare your images for Twitter’s automatic cropping and resizing.

 

3. Find Leads with Advanced Search. 

Twitter is a great place to meet people virtually and begin the path to real-world relationships and business exchanges. But what if you want to reach beyond tweets from people and businesses you already follow? That’s where Twitter’s Advanced Search comes in handy.

Do you want to see who is talking to (or about) businesses like yours? Type “to: @username” into the search box.

rule twitter

Only want to see conversations happening near you? No problem. Here is a search for all tweets within four miles of San Francisco’s 94102 zip code, tagged with #sanfrancisco:

rule twitter

You can also search for tweets based on subject and sentiment. Here is a query for people saying positive things about black shoes:

rule twitter

Get more tips for using Twitter’s Advanced Search function with Beth Gladstone‘s excellent and detailed post on Social Media Examiner.

Do you have Twitter tips to share? Let us know in the comments section!

Getting the Most Out of Twitter Profile Changes

In our last post we discussed recent changes to Facebook advertising. In keeping with the theme of always-changing social media platforms, we’re back with must-have tips regarding the latest Twitter profile changes.

Twitter announced their new profile format in early April. Though resistance to change is typical among those on social media, it was immediately clear that the updates really did provide an enhanced Twitter experience.

In today’s post we highlight Twitter’s recent profile changes and how they can be useful to you and your business:

1. Larger Banners

The large banner images we know so well on Google+ and Facebook have now made their way over to Twitter. Get the most out of this new feature by using images that show customers what your business is all about!

Caterpillar Twitter banner

image via hubspot.com

Apple App Store Twitter banner

image via hubspot.com

The examples above from Caterpillar and Apple show two very different ways you can utilize Twitter’s enhanced banner size to share eye-catching images with your audience. Be creative and have fun!

2. Pinned Tweets

Finally, we have the ability to leave an important message at the top of our Twitter feeds for as long as we want! In an environment as hectic as Twitter, it can be difficult to be seen–regardless of the importance of your message. With the new pinned tweet functionality you can ensure your latest news will be the first thing visitors see when viewing your profile.

nike pinned tweet

Simply log into your Twitter account, click on “Me” to go to your profile, scroll down to the tweet you want to pin to the top, click the three dots next to the trash can icon, and select “pin to your profile page.” The pinned tweet will remain at the top of your profile until you select a new pinned tweet.

3. Highlighting Your Best Content

Twitter now gives your most popular tweets a larger font size, which both encourages users to post quality tweets and makes it easier for profile visitors to see your best content. More favorites and retweets than you typically receive for a tweet is all it takes to activate the larger font.

Stay tuned for more Twitter tips on the blog next month!

3 Ways to Understand Your Twitter Statistics

Twitter Statistics in 3 Ways

Knowing and understanding your Twitter Statistics is a good way to motivate yourself to continue posting quality content on the Twitter network. Posting on Twitter is as much about knowledge sharing and listening, as it is about having conversations and networking in up to 140 characters at a time.

Until a couple of weeks ago, we used to be able to track our Twitter Grade using a free tool which was offered by Hubspot called Twitter Grader. Sadly, this tool has been retired and replaced with Marketing Grader.  Marketing Grader has some benefits, but I know there will be a lot of people missing Twitter Grader. That’s the problem with free tools though, the developer may decide to discontinue offering them at any time.

So where do we go to measure the success of our Twitter presence?

1. Twitter Counter will show you how long you’ve been on Twitter and allow you to compare your twitter handle with one other handle at a time. It will also show you your worldwide reach and provide simple charts showing your growth.  If you want to track your Twitter follower growth you can do that with a free version of the account as well.  The pro version offers a lot more detail including historical data, number of mentions and retweets, and PDF reports. The pro offering looks like a great option for agencies.

2. RetweetRank will allow you to measure yourself up with a retweet rank number and percentile. If you log in with your twitter account, you’ll see how many retweets you’ve received and tweets you’ve posted over the past week. If you want to specify a date range to get more of those statistics, you’ll need to upgrade to the pro version, which starts at $5/month for a personal account. There is a 14 day free trial though, and I believe the best way to learn is to through playing, so I encourage you to try it before you buy it and get to know your Twitter retweet ranking statistics quickly.

3. Tweetstats has lots of pretty charts for you to drool over and all it requests is a donation. This one is well worth exploring, just know that it may take a bit of patience before it shows you all of your (or your competitor’s) Twitter statistics and charts.

Twitter Statistics on TweetStats.com

There is also a new analytics feature that Twitter itself has recently rolled out. See http://analytics.twitter.com It started out being only available to Twitter advertisers, i.e. people or businesses who advertise on Twitter. Stay tuned to see if Twitter rolls out analytics for individual accounts holders who are not yet advertising.

What are your favorite tools for measuring Twitter statistics? Do you miss Twitter Grader? And what do you think about Marketing Grader? Please share your thoughts in the comment area below.

How to Get Followers on Twitter

 9 Tactics for Twitter:

How to Get Started and How to Get Followers on Twitter

  1. Create your Twitter profile making sure you have:
    1. A smiley profile photo of yourself (or your logo)
    2. A customized background for your Twitter page with showing all your social media links. See http://www.digitaltrends.com/social-media/how-to-make-a-twitter-background/
    3. Follow five other people and/companies in your industry and/or with interests similar to yours.
    4. Search on Twitter for keywords related to your industry or interests. Follow 20 of those people each day.
    5. Tweet about topics related to your business and/or interests.  A good plan for tweeting is:
      1. Action, i.e. a link to an interesting article
      2. Action, i.e. a link to something entertaining
      3. Random thought, i.e. something you are thinking or something you did
      4. Action
      5. Question
      6. Start at item a again and keep cycling through the list
      7. Tweet about other people 12 times more than you tweet about yourself.
      8. Unfollow people who are not following you back unless they are highly valuable for some reason. Use http://www.justunfollow.com or http://manageflitter.com
      9. Participate in conversations on Twitter by tweeting at people in your industry and retweeting tweets that may be interesting to your followers.
      10. It’s ok to post about yourself occasionally, but make sure it’s 20% of the time and not 80% of the time.

Don’t just take it from me, read the following great articles as well:
http://www.buzzfeed.com/katieheaney/how-to-actually-get-more-twitter-followers
http://diythemes.com/thesis/get-more-twitter-followers/
http://www.wikihow.com/Get-More-Followers-on-Twitter
http://danzarrella.com/

Tweet Worthy = Tworthy on Twitter

Twitter Tips

What’s tweet worthy, or tweetable in your world? Since tweeting became mainstream in 2011 and even for many years before that, techies have been inventing new t(w)erms related to Twitter. I tweet (post) to my tweeps (Twitter followers) several times a day and there are several tw words that have been used to brand new Twitter related products.

Twitalyzer, for analyzing your Tweet stream, Tweet This, a bookmarklet for sharing posts on through Twitter, Twitteriffic, a Twitter client, Tweety, another Twitter client, Tweetdeck, a Twitter client/app for pro Tweeters, Twellow, a place to connect with other Twitter users, Twitzip, a zip code based Twitter messaging service, and the list goes on and on.

One of the most valuable things about Twitter for me is the knowledge sharing. People share links to interesting and unique content on Twitter all the time and we have definitely entered our teenage years in the era of content curation on the social net. While surfing around and finding tweetable content, I like to call posts that are tweet worthy, “Tworthy.” Please forgive me for adding to the Tw lexicon, but certain sites, articles, video and Pinterest boards are certainly more tworthy than others.

What’s your most tworthy post? Is your tweet retweetable? And what’s your favorite twitter related t(w)erm? Please tweet about it with the hashtag #tworthy or add a comment below. Tweet on, Tweetsters!

Evidence of the Long Tail

If you haven’t read The Long Tail: Why the Future of Business is Selling Less of More by Chris Anderson, read it.  The book is much more entertaining that the Wikipedia definition.

I was just referred to this blog titled “Social Media Will Change Your Business” from one of my favorite Facebook contacts.  She’s not really a friend and I don’t even remember how I am connected to her, but she posts really great quotes on Facebook and I am inspired daily.  Thank you @claudiaguzman who I just today discovered that you are on Twitter.  I’m really going to enjoy following you on Twitter too.

The blog (and introductory video) mentioned above, was last updated in February 2008.  Yes, that’s a long time ago, but the story was first published in 2005 and the post is still receiving comments.  That’s the power of the long tail.  Post something once and it may just live on forever.  If it’s on the web, people can find it, link to it, share it and help it spread.  This is a great example of that and also the power of crowd sourcing.

What’s your favorite Long Tail story?

Search Meets Social

Google recognizes the power of the social connectors (aka social media) by showing real-time search results including content from Facebook and Twitter. Google is unveiling the “Latest Results” which will show tweets from Twitter streams, updates from Facebook, answers from YahooAnswers and more. To me this indicates the power of real-time results. The freshest content and opinions are what searchers are interested in. Google obviously respects the power of the crowd and continues to believe in us. After all, we are the people who power Google. Google both serves us and we serve them by clicking on ads. It’s a symbiotic relationship.  I wonder if they will start showing Aardvark results as well.

For Best Results in Social Media, Think L.O.V.E.

On Sunday, I gave a presentation on Social Media for Market Research in Michaela Hayes‘ Market Research class for the Green MBA Program students at Dominican University of California.

In working on the deck, I came up with a new way to remember your what your social media plan should include.  And it’s so easy to remember, because it spells the word LOVE.  We all love to be loved, to be in love, to give love and to get love and that’s what social media is all about.  It’s about LOVE.

L = Listen
O = Offer
V = Visit
E = Engage

Listen
Listening is one of the best ways to show your love for someone.  You can’t have a conversation unless you are listening to the other person, (think your ideal audience) and asking them questions about how they are and what makes them happy.  If you haven’t started listening in the social media space, a good place to start is with Google Alerts.  Simply enter the name of your product, business, favorite person or project, and alerts will send you emails detailing any mentions of your interest on the web.

Twitter’s search allows you to see what peeps are tweeting about in the Twittersphere. Enter a few keyword phrases into search.twitter.com and see who is talking about it in on Twitter.  Find the people you want to follow and join the global conversation.

Collecta.com is another way to get real time results and listen to the buzz about your product or industry online.

And a little out of the box, but still part of listening, is asking questions of your network:  On Facebook, I dare you to ask your friends their opinion of __________ and on LinkedIn, pose a question to one of the groups you are a member of.  You’ll be amazed at the number and quality of responses.

Offer
Having something to offer the love of your life is always a good thing, so think about what you can offer your ideal audience in your social networks as well.  Are you sharing links to valuable content with them?  Are you posting humorous videos, inspirational quotes, or even just quippy remarks.  Whatever you are offering keeps you top of mind for the people that see your posts and that is always a good thing, because when they are thinking of referring a friend to an expert in your field, hello, you’re it.

Visit
What would a relationship be without visits?  You have to spend time with someone in order to get to know them, silly.  So go and visit some blogs about your favorite product, or topic.  Post a comment or two and join the conversation.  It may not lead to your next million right now, but it will make you feel good and allow you to practice sharing the love.

Engage
Yes, you’ve reached that point in the relationship when it’s time to pop the question.  Is this a relationship with long term potential or mutual benefit?  To engage your ideal audience, you need to add value, spark their attention, keep them informed and be top of mind.  You want your ideal audience to think of you as an expert, a friend, a confident and someone with whom having a long term relationship will be good, so treat them with respect and show them some love.

Contests and giveaways work well for engaging as does plain old GOOD CONTENT!

So, my friends, here’s my advice to you:  For best results in social media, think L.O.V.E.
Susan

P.S.  I love you.

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