Here at The Pickwick Hotel, we take great pride in providing excellent customer service to our guests. Louie, our concierge and bell captain, has been with The Pickwick for 22 years and has many wonderful stories to share. Our guests appreciate Louie’s service and passion for sharing San Francisco’s treasures.
1. What is your role at The Pickwick Hotel?
I am The Pickwick Hotel’s Concierge and Bell Captain.
2. How long have you worked at The Pickwick?
22 Years
3. What is your favorite aspect of working as a concierge and bell captain?
I really enjoy the customer service aspect of my job. There is nothing I like more than helping our guests find a wonderful restaurant or put together a perfect tour of San Francisco.
4. What is your most memorable experience working at The Pickwick Hotel?
One time, a guest requested that I play the role of a waiter and serve food while he proposed to his girl. She said, “Yes.”
5. Can you tell us something unique about yourself?
I want to sing but I don’t have the voice and I want to dance but I have two left feet. I love people and I love what I do.
Come stay with us soon and meet Louie in person! We look forward to serving you. Make a reservation today!
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